Shipping policy

Shipping Policy — Plug & Pixel

Plug & Pixel currently focuses on deliveries within the United Arab Emirates.

Processing time

Orders are usually processed before shipment as quickly as possible. Processing times may vary depending on product availability, supplier handling and order verification.

Delivery times

Estimated delivery times are shown at checkout where available. Current delivery estimates are not guaranteed and may be affected by courier delays, supplier delays, weekends, public holidays, customs procedures or incorrect address information.

Shipping charges

Shipping charges are shown at checkout before payment. Promotional free-shipping offers may apply when stated on the website or at checkout.

Order tracking

Where tracking is available, tracking information will be provided after the order has been dispatched.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address and contact information. Delays or additional costs caused by incorrect or incomplete information may be the customer’s responsibility.

Failed delivery attempts

If a courier is unable to complete delivery because the recipient is unavailable or the address/contact information is incorrect, additional delivery arrangements or charges may apply.

Damaged or missing shipments

If your parcel arrives visibly damaged, or if tracking indicates a delivery issue, contact us as soon as possible at raathrikus7@gmail.com with your order number and any relevant photos or tracking details.

International shipping

International shipping is not currently offered unless specifically made available at checkout.

Changes before launch

Final delivery charges and estimated delivery times may be updated once our fulfilment and courier arrangements are confirmed. The applicable shipping terms will always be displayed at checkout before an order is placed.

Contact

Plug & Pixel
Email: raathrikus7@gmail.com
United Arab Emirates