Terms of service

Terms of Service — Plug & Pixel

These Terms of Service apply to purchases made through Plug & Pixel. By using our website or placing an order, you agree to these terms.

Products and information

We aim to describe our products as accurately as possible. Product images, colours, accessories, packaging and specifications may vary slightly where manufacturers update a product or packaging, provided the item remains materially consistent with what was advertised.

Pricing

Prices are displayed in AED unless stated otherwise. Any delivery charges, taxes or other applicable fees will be shown before you complete your order.

Orders

An order is considered accepted once payment has been successfully processed and the order has been confirmed. We may contact you if there is an issue with availability, payment, address details or fulfilment.

Payment

Available payment methods are shown at checkout. You are responsible for providing accurate billing and payment information.

Shipping and delivery

Delivery options, charges and estimated timeframes are shown at checkout where available. Delivery estimates are not guaranteed and may be affected by courier delays, customs, address issues or other circumstances outside our reasonable control.

Returns and refunds

Returns, refunds and cancellations are handled according to our published Refund & Return Policy. Nothing in these terms removes rights you may have under applicable UAE consumer protection law.

Product use

Customers are responsible for using products according to supplied instructions and for their intended purpose. Do not use a product if it appears damaged, unsafe or defective.

Intellectual property

Content on this website, including branding, text, graphics and original media, may not be copied, reproduced or commercially used without permission, except where permitted by law.

Accuracy of information

We aim to keep our website accurate and up to date. If we discover a significant pricing, product or description error before fulfilment, we may contact you to resolve the issue before proceeding with the order.

Liability

Nothing in these terms excludes or limits liability where doing so would be prohibited by applicable law. To the extent permitted by law, Plug & Pixel is not responsible for indirect losses arising from misuse of a product or circumstances outside our reasonable control.

Changes to these terms

We may update these terms from time to time. The version displayed on our website at the time of purchase will apply to that transaction.

Governing law

These terms are governed by the applicable laws of the United Arab Emirates and the laws and regulations applicable to the seller’s licensed jurisdiction.

Contact

Plug & Pixel
Email: raathrikus7@gmail.com
United Arab Emirates